Service & Support

Our comprehensive service and support operations encompass a wide range of offerings to ensure the optimal performance of your equipment. We are committed to providing you with the best service experience, and our services include:

  1. On-Site Technical Installations: Our skilled technicians can perform on-site installations, ensuring that your equipment is set up correctly and ready for use.
  2. System Maintenance: We offer regular maintenance services to keep your systems in excellent working condition, preventing unexpected downtime and maintaining peak performance.
  3. User Training: We provide training sessions to help your team become proficient in using our equipment effectively and efficiently.
  4. Application Support: Our experts are available to assist you with specific applications, offering guidance and solutions tailored to your needs.
  5. Tailor-Made Service and Maintenance Contracts: We offer customized service and maintenance contracts to suit your unique requirements, providing you with a flexible and cost-effective solution.
  6. Extended Warranties: We provide options for extending warranties, offering you peace of mind and long-term protection for your investments.
  7. Hotline Support: We offer a hotline for immediate and direct assistance, ensuring that you can quickly get the help you need when facing technical issues.
  8. In-House Repairs: Our technicians can perform in-house repairs, restoring your equipment to optimal functionality.
  9. Online Help via Remote Control: We offer online support through remote control, allowing us to assist you efficiently, even from a distance.
  10. On-Site Service: If on-site assistance is required, our technicians can visit your location to address any issues and perform necessary repairs or maintenance.
  11. Spare Parts Availability: We maintain an extensive inventory of spare parts, reducing downtime to a minimum and ensuring that replacements are readily available.

Our commitment to providing exceptional service and support means that you can rely on us to keep your equipment operating at its best, minimizing disruptions and helping you achieve your goals.

Linseis Service-Hotline

If you require assistance with technical issues or have questions about the operation of your device, our service hotline is readily available to provide prompt support.

Our service hotline operates during the following hours:

  • Monday to Thursday: 8 am to 4 pm
  • Friday: 8 am to 12 pm

Alternatively, you can reach out to us using our contact form, and we commit to responding to your inquiries within one working day.

To facilitate efficient assistance, please have the following information ready:

  1. The serial number of the affected device (located near the mains plug on the type plate).
  2. The location where the device is situated (including the city and country).
  3. Your contact details for direct communication, including your email address and telephone number.

With these details, we can provide you with the support and solutions you need in a timely manner.

Service & Repair

We offer various services for your measuring instrument!

Remote Support

Fast and experienced help via Teamviewer? Here you will find detailed instructions

On demand webinars

Click here for an overview of our on-demand webinars. Subscribe and start!

Special offers

Product bundles or BOGO deals. We offer you various savings packages!

University support

We support universities and colleges in the acquisition of new measuring instruments.

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